About Company

Universal Windows Direct is a national exterior remodeling company headquartered in Bedford Heights, Ohio, providing custom windows, entry and patio doors, vinyl siding, roofing, gutter protection, and attic insulation across multiple U.S. markets. Founded in 2002, the company focuses on energy-efficient, durable products—particularly its proprietary UniShield® vinyl windows and siding—paired with professional installation and a True Lifetime Warranty to deliver long-term value and performance for homeowners. Universal Windows Direct emphasizes “white-glove” customer service, in-home consultations where representatives bring product options directly to the customer, and budget-friendly financing programs. Through its network of locations and its sister company The Bath Authority, the company positions itself as a comprehensive home exterior (and select interior) remodeling partner dedicated to improving comfort, curb appeal, and efficiency while actively giving back to the communities where the company operates.

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