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Brands Direct is an online retail platform that offers a very large selection of furniture, appliances, electronics, and related brands, with tools to help customers find a nearby Brands Direct location or specific brand items. Brands Direct emphasizes customer support—providing a dedicated disability services phone line and personal shopper assistance for Americans with disabilities—and markets itself as an authorized NSI extended warranty retailer while presenting location/store-hours information, a brand directory, and standard site policies for shoppers.